Online Privacy Policy

By accessing or using the websites, you agree to the terms of the Definiens Online Privacy Policy, as outlined below. If you do not agree to these terms, please do not access or use this site.

From time to time, as may be required by applicable law, we may also seek your explicit consent to process certain data and information collected on this website or volunteered by you.

Definiens reserves the right to change the Online Privacy Policy from time to time at its sole discretion. Your use of this site will be subject to the most current version of the Online Privacy Policy at the time of such use.

Collection and sharing of personal information

When you engage in certain activities on this site, such as ordering or registering products, downloading software, registering for events, marketing or promotional activities, subscribing to newsletters or press distribution lists, participating in online surveys, webinars, discussion groups or forums, or entering contests, Definiens may ask you to provide certain information about yourself by filling out and submitting an online form. It is completely optional for you to engage in these activities. If you elect to engage in these activities, however, Definiens may ask that you provide us personal information, such as your first and last name, mailing address (including zip code), e-mail address, employer, job title and department, telephone and facsimile numbers, and other personal identifying information. When ordering products or services on the site, you may be asked to provide a credit card number. Depending upon the activity, some of the information that we ask you to provide is identified as mandatory and some as voluntary. If you do not provide the mandatory data with respect to a particular activity, you will not be able to engage in that activity.

When you submit personal information to Definiens on this site, you understand and agree that this information may be transferred within or across national boundaries to Definiens’ affiliates, and offices, including, without limitation, affiliates and offices in the United States. You also acknowledge that in certain countries, including, without limitation, the United States, or with respect to certain activities, the collection, transferring, storage and processing of your information may be undertaken by trusted vendors, business partners, authorized third-party agents or contractors of Definiens.

How your personal information is used

Definiens collects your information in order to record and support your participation in the activities you select. If you order a product that is to be electronically downloaded, for example, the information is used to register your license and rights, if any, to technical support, upgrade discounts, or other benefits that may be made available to registered users. If you enter a contest, information is collected to qualify the entry and contact you regarding the contest or prize awards. Depending on the activity you select, your information may also be used to support your recruitment inquiry, meet our contractual obligations towards you, if any, provide customer support, or enable you to participate in marketing or promotional programs. The information that you provide is also used as part of our effort to keep you informed about product upgrades, special offers, and other products and services of Definiens and selected third parties. We may also tailor information about our products and services to your individual interests. For example, during a visit to our site, it allows us to provide you with specific information on products and services that may be of interest.

When we share your information with Definiens affiliates, with Definiens offices abroad, or with trusted vendors, business partners, authorized third-party agents or contractors, these affiliates, offices or third parties will use such information to provide a requested service or transaction, including processing orders, processing credit card transactions, hosting websites, providing web analytics services, hosting event and seminar registration and providing customer support, or providing you with information on products and services that may be of interest to you. We only provide third parties with the minimum amount of personal data necessary to provide the services on our behalf, and the third parties are not permitted to use your personal data except for the limited purpose of completing the requested service or transaction.

Your choices with respect to personal information

Definiens recognizes and appreciates the importance of responsible use of information collected on this site. If you do not want the information you provide to Definiens to be used to inform you of other products, services and special offers available from Definiens, and you indicate this preference when you provide your personal information to Definiens, Definiens will honor your preference. You can unsubscribe at any point using by clicking the unsubscribe link.  

Protection of your personal information

The personal information that you provide in connection with registering yourself as a Definiens user or registering a Definiens product is classified as Registration Information. Registration Information is protected. Your Registration Information resides on a secure server that only selected Definiens personnel and contractors have access to via password. Definiens encrypts your personal information and thereby prevents unauthorized parties from viewing such information when it is transmitted to Definiens.

Personal information that you provide that is not Registration Information also resides on a secure server and is only accessible via password. Since this information is not accessible from outside Definiens, you will not be asked to select a password in order to view or modify such information.

Please note that any information you post to a public bulletin board or chat room, such as the Definiens User Forum and the Definiens Rule Set exchange, is available to all persons accessing that site.

Collection of information through automated tools

In addition to the information you provide, Definiens, its affiliates or contractors may also collect information during your visit to a Definiens website through automated tools, which include Web beacons, cookies, embedded Web links and other commonly used information-gathering tools. These tools collect certain standard information that your browser sends to our website, such as IP addresses, your browser type and language, search terms entered by you, access times and the address of the website from which you arrived at a Definiens website. Using these tools, Definiens is also able to confirm receipt of emails that the recipient consented to receive, and can track other information such as pages visited on the Definiens sites and whether or not the recipient registers for an event offered by Definiens and certain other aggregate data that is not related to a particular individual.

We use such information to help diagnose problems, to administer our website and to gather demographic information. We may also use information collected through automatic tools or other information, such as your user information you have shared on this website or at any earlier occasion, to determine which pages on our sites are being visited and topics that may be of interest so we can improve our services on the Definiens websites and can provide you with information about relevant products and services. Definiens will aggregate such data only in an anonymous or pseudonymous way and will not tie it to a particular individual unless he or she has given consent.

Any third party collecting information on behalf of Definiens is not permitted to use such information except for the limited purpose of completing the requested service for Definiens.

User Profiles

Subject to your objection, we are permitted to create from your personal data user profiles under a pseudonym-based username for advertising, market research, and the efficient design of our website. Definiens will not tie such pseudonyms to a particular individual. If you wish that your personal data is not used in such a manner, please send an email to


In order to improve our site, we use "cookies" to track your visit. A cookie is small amount of data that is transferred to your browser by a Web server and can only be read by the server that gave it to you. It functions as your identification card, recording your passwords, purchases, and preferences. We may thus use cookies to deliver personalised content, to save you having to re-enter your password repeatedly, to enable you keeping track of information you enter during purchasing our products and services, and to tailor our information offerings to how you and others use the site.

Links to Other Sites

This site may contain links to other sites. Definiens is not responsible for the privacy practices or the content of other websites.

Data Retention

Definiens will not retain your personal data longer than is necessary to fulfill the purposes for which it was collected or as required by applicable laws or regulations.

Privacy related complaints

If you believe that Definiens has not complied with this Online Privacy Policy with respect to your personal information, you may write the Definiens Privacy Officer at In your letter, please describe in as much detail as possible the ways in which you believe that the Definiens Online Privacy Policy has not been complied with. We will investigate your complaint promptly.